What to Expect?

What Can an Association expect?

Associations and Residents who choose TDSunshine as their property services company enjoy a range of benefits. Some are as obvious as the smiling, courteous employees you will see. Others, while not as visible, become apparent when you have the feeling that everything just seems to be running smoothly and hassle-free.

We are confident that you and your association will enjoy:

  • A professionally-run community;
  • Increased confidence in the timeliness and accuracy of your financial reports;
  • The benefits of nearly two decades of combined experience and best practices;
  • Subject-matter expertise in a wide range of products and services, all under one roof;
  • Dependability and reliability through the use of back-up systems;
  • A generator powered, hurricane resistant Home Office;
  • A “best-in-the-industry” Resident Services Center;

What can a Rental Property expect?

We pride ourselves in acting quickly and efficiently to unplanned situations.

We provide 24-hour-a-day, seven days a week emergency telephone and maintenance services.

We are owned and operated by Florida residents.

We are a company that is striving to “Go Green”.

We serve our customers with our multi-lingual staff.

We have No Hidden Fees or Extra Charges!

Our fee is all inclusive with regards to normal day to day operations of the association. We have minimal charges for routine postage, and extra mailings. No additional charges for expenses such as long-distance calls, emergency calls, printing, faxes, delinquency letters, violation notices, and management of attorney foreclosures.

We believe in giving our clients information in a timely manner through multiple channels of communication.

We have an affordable crew, and contractors, who can handle all your maintenance needs. Our crew is highly professional, qualified, dependable, and can offer discounted services to our communities.

Our team is highly trained and well versed in the local State Statutes and Landlord Laws.

The employees at TDSunshine are always willing to do what is necessary to get the job done for our communities.

We offer Satisfaction Guaranteed! All of our contracts contain a 30 day cancellation clause. If you are unhappy with the service provided by TDSunshine, you may cancel at any time.

We believe in:

  • Implementing a preventive maintenance program for all our buildings.
  • Executing routine field inspection of your property.
  • Strong communication.
  • Taking the workload off the owners or members.
  • Evaluating and maintaining the financial operations of your property.

We have No Hidden Fees or Extra Charges!

A: Property managers are well versed in Landlord laws and we have a broker and realtor on staff to assist in the management of your rental properties.

What languages do we service?

A: TDSunshine Property Management’s staff is multi-lingual that caters to clientele that speak both English and Spanish.

What Administrative and Accounting services are included in the monthly cost?

A: We use QuickBooks Premier Professional Services Edition for accounting and a specialized management software called Prosource.

How are maintenance issues and work orders handled?

A: TDSunshine has developed and introduced ProSource, a property management system. This innovative program assists in the management of all letters and/or violations, owners and tenants.

ProSource consolidates all information from start to finish and allows the user to easily access and track the progress of all maintenance issues. Work orders, Violations and Owner Letters are classed and color coded under a priority system to ensure that they are addressed in a timely manner.

  • Emergency -    Completed within 4 hours
  • Urgent -            Completed within 24 hours.
  • High -                Completed within 72 hours
  • Medium -         Completed within 10 days
  • Low -                 Completed within 21 days

TDSunshine has an exceptional team of maintenance technicians who have the background and knowledge to provide you with professional service for all your community’s needs. Our team of technicians is always punctual and courteous. They will thoroughly inspect the issues so that the job is done right the first time.